{ "data": { "refunds": { "getRefundCandidate": { "viewer": "OpsAgentViewer", "ticketSummary": { "ticketId": 419741706, "ticketNum": "5446097677883", "pnr": "XXXXXX", "iataCode": "XXXXXXXX", "travelAgencyId": 33, "travelAgencyName": "Agency_name", "airlineName": "Latam Pe", "passengerName": "XXXXX/XXXXX", "flightType": "International", "gds": "AMADEUS", "issueDate": "2025-01-02", "validIssueDate": "2025-01-02", "refundLimitDate": "2026-01-02", "endorsements": "NONEND-REF/CHG SEE PENALTY", "totalFare": { "amount": 541.22, "currencyCode": "USD" }, "paidBaseFare": { "amount": 350.00, "currencyCode": "USD" }, "fopData": { "equivalentFare": null, "cardPayment": 0.00, "cashPayment": 541.22, "taxPayment": { "amount": 191.22, "currencyCode": "USD" } }, "fop": "CA", "parentTicketNum": null, "parentIssueDate": null, "fareBasis": "QLEQPZ8F,QLEKDZ8F", "commissionPercent": 0.10, "commissionAmount": { "amount": 0.35000, "currencyCode": "USD" }, "rfisc": null, "isPocActive": false, "isTicketExpired": false, "pnrAirline": null }, "refundCandidateSummary": { "status": "REVIEW", "product": "ARP", "createdAt": "2025-02-13", "waiver": null, "freeText": null, "ssr": null, "osi": null, "remark": null, "endorsement": null, "waiverForceFareRefundWithoutPenalty": true, "rucFoid": "XXXXXXXXX", "emdNum": null, "emdIssueDate": null, "refundRoute": "BSP", "overrideRefundRoute": "BSP", "availableRefundRoutes": [ "BSP", "GDS" ], "identificationNotes": "CANDIDATE SEGMENTS TAKEN FROM FARE CONSTRUCTION, DIDN'T NEED TO QUOTE\n\nTax PE marked as willRefund=true\nYR tax is not set as refundable in AirlineDetails\nStatus changed NEW->REVIEW\nStatus locked to REVIEW\nARP Refund for Agency always REVIEW\nTried to change from locked status REVIEW to READY\nHas related refunds: ", "notes": null, "operatorNotes": null, "isAdminFeeApplicable": true, "isVisibleToClient": true, "calcError": null, "calcTaxRefundability": "{\"HW\":[1,{\"tax_code\":\"HW\",\"total_paid\":{\"amount\":\"30.86\",\"currency_code\":\"USD\"},\"total_computed\":{\"amount\":\"30.86\",\"currency_code\":\"USD\"},\"diff_with_charged_in_usd\":{\"amount\":\"0.00\",\"currency_code\":\"USD\"},\"safe_refundable\":[{\"amount\":\"30.86\",\"currency_code\":\"USD\"}],\"applied_in_segments\":[{\"origin\":\"LIM\",\"destination\":\"GRU\",\"is_taxable_segment_open\":true,\"is_flight_segment_open\":[true],\"tax_code\":\"HW\",\"tax_sequence\":7410,\"tax_point\":\"DEPARTURE\",\"tax_remit\":\"USE\",\"tax_amount\":\"30.86\",\"tax_currency\":[\"USD\"],\"tax_percent_flat\":\"FLAT\",\"percent_over_amount\":[{\"amount\":\"150.00\",\"currency_code\":\"NUC\"}],\"is_part_refundable\":true,\"computed_tax_amount\":{\"amount\":\"30.86\",\"currency_code\":\"USD\"},\"segment_idx\":[1],\"tax_name\":[\"Airport Departure Tax (International)\"],\"tax_country_code\":[\"PE\"],\"origin_country\":[\"PE\"],\"destination_country\":[\"BR\"],\"local_paid\":[{\"amount\":\"30.86\",\"currency_code\":\"USD\"}]}]}],\"DY\":[1,{\"tax_code\":\"DY\",\"total_paid\":{\"amount\":\"15.0\",\"currency_code\":\"USD\"},\"total_computed\":{\"amount\":\"15.0\",\"currency_code\":\"USD\"},\"diff_with_charged_in_usd\":{\"amount\":\"0.0\",\"currency_code\":\"USD\"},\"safe_refundable\":[{\"amount\":\"15.0\",\"currency_code\":\"USD\"}],\"applied_in_segments\":[{\"origin\":\"BSB\",\"destination\":\"LIM\",\"is_taxable_segment_open\":true,\"is_flight_segment_open\":[true],\"tax_code\":\"DY\",\"tax_sequence\":7247,\"tax_point\":\"ARRIVAL\",\"tax_remit\":\"USE\",\"tax_amount\":\"15.0\",\"tax_currency\":[\"USD\"],\"tax_percent_flat\":\"FLAT\",\"percent_over_amount\":[{\"amount\":\"200.00\",\"currency_code\":\"NUC\"}],\"is_part_refundable\":true,\"computed_tax_amount\":{\"amount\":\"15.0\",\"currency_code\":\"USD\"},\"segment_idx\":[2],\"tax_name\":[\"Tourism Arrival Tax\"],\"tax_country_code\":[\"PE\"],\"origin_country\":[\"BR\"],\"destination_country\":[\"PE\"],\"local_paid\":[{\"amount\":\"15.0\",\"currency_code\":\"USD\"}]}]}],\"BR\":[1,{\"tax_code\":\"BR\",\"total_paid\":{\"amount\":\"21.0\",\"currency_code\":\"USD\"},\"total_computed\":{\"amount\":\"21.0\",\"currency_code\":\"USD\"},\"diff_with_charged_in_usd\":{\"amount\":\"0.0\",\"currency_code\":\"USD\"},\"safe_refundable\":[{\"amount\":\"21.0\",\"currency_code\":\"USD\"}],\"applied_in_segments\":[{\"origin\":\"BSB\",\"destination\":\"LIM\",\"is_taxable_segment_open\":true,\"is_flight_segment_open\":[true],\"tax_code\":\"BR\",\"tax_sequence\":5176,\"tax_point\":\"DEPARTURE\",\"tax_remit\":\"USE\",\"tax_amount\":\"54.77\",\"tax_currency\":[\"BRL\"],\"tax_percent_flat\":\"FLAT\",\"percent_over_amount\":[{\"amount\":\"200.00\",\"currency_code\":\"NUC\"}],\"is_part_refundable\":true,\"computed_tax_amount\":{\"amount\":\"54.77\",\"currency_code\":\"BRL\"},\"segment_idx\":[2],\"tax_name\":[\"Embarkation Fee (International)\"],\"tax_country_code\":[\"BR\"],\"origin_country\":[\"BR\"],\"destination_country\":[\"PE\"],\"local_paid\":[{\"amount\":\"7.0\",\"currency_code\":\"USD\"}]},{\"origin\":\"GRU\",\"destination\":\"GIG\",\"is_taxable_segment_open\":true,\"is_flight_segment_open\":[true],\"tax_code\":\"BR\",\"tax_sequence\":5177,\"tax_point\":\"DEPARTURE\",\"tax_remit\":\"USE\",\"tax_amount\":\"31.44\",\"tax_currency\":[\"BRL\"],\"tax_percent_flat\":\"FLAT\",\"percent_over_amount\":[{\"amount\":\"200.00\",\"currency_code\":\"NUC\"}],\"is_part_refundable\":true,\"computed_tax_amount\":{\"amount\":\"31.44\",\"currency_code\":\"BRL\"},\"segment_idx\":[2],\"tax_name\":[\"Embarkation Fee (Domestic)\"],\"tax_country_code\":[\"BR\"],\"origin_country\":[\"BR\"],\"destination_country\":[\"BR\"],\"local_paid\":[{\"amount\":\"7.0\",\"currency_code\":\"USD\"}]},{\"origin\":\"SDU\",\"destination\":\"BSB\",\"is_taxable_segment_open\":true,\"is_flight_segment_open\":[true],\"tax_code\":\"BR\",\"tax_sequence\":5177,\"tax_point\":\"DEPARTURE\",\"tax_remit\":\"USE\",\"tax_amount\":\"44.27\",\"tax_currency\":[\"BRL\"],\"tax_percent_flat\":\"FLAT\",\"percent_over_amount\":[],\"is_part_refundable\":true,\"computed_tax_amount\":{\"amount\":\"44.27\",\"currency_code\":\"BRL\"},\"segment_idx\":[2],\"tax_name\":[\"Embarkation Fee (Domestic)\"],\"tax_country_code\":[\"BR\"],\"origin_country\":[\"BR\"],\"destination_country\":[\"BR\"],\"local_paid\":[{\"amount\":\"7.0\",\"currency_code\":\"USD\"}]}]}],\"PE\":[1,{\"tax_code\":\"PE\",\"total_paid\":{\"amount\":\"72.36\",\"currency_code\":\"USD\"},\"total_computed\":{\"amount\":\"72.36\",\"currency_code\":\"USD\"},\"diff_with_charged_in_usd\":{\"amount\":\"0.00\",\"currency_code\":\"USD\"},\"safe_refundable\":[{\"amount\":\"72.36\",\"currency_code\":\"USD\"}],\"applied_in_segments\":[{\"origin\":\"LIM\",\"destination\":\"GRU\",\"is_taxable_segment_open\":true,\"is_flight_segment_open\":[true],\"tax_code\":\"PE\",\"tax_sequence\":0,\"tax_point\":\"DEPARTURE\",\"tax_remit\":\"SALE\",\"tax_amount\":\"31.01\",\"tax_currency\":[\"USD\"],\"tax_percent_flat\":\"FLAT\",\"percent_over_amount\":[{\"amount\":\"150.00\",\"currency_code\":\"NUC\"}],\"is_part_refundable\":true,\"computed_tax_amount\":{\"amount\":\"31.01\",\"currency_code\":\"USD\"},\"segment_idx\":[1],\"tax_name\":[\"Sales Tax (International)\"],\"tax_country_code\":[\"PE\"],\"origin_country\":[\"PE\"],\"destination_country\":[\"BR\"],\"local_paid\":[{\"amount\":\"36.18\",\"currency_code\":\"USD\"}]},{\"origin\":\"GRU\",\"destination\":\"GIG\",\"is_taxable_segment_open\":true,\"is_flight_segment_open\":[true],\"tax_code\":\"PE\",\"tax_sequence\":0,\"tax_point\":\"DEPARTURE\",\"tax_remit\":\"SALE\",\"tax_amount\":\"41.34\",\"tax_currency\":[\"USD\"],\"tax_percent_flat\":\"FLAT\",\"percent_over_amount\":[{\"amount\":\"200.00\",\"currency_code\":\"NUC\"}],\"is_part_refundable\":true,\"computed_tax_amount\":{\"amount\":\"41.34\",\"currency_code\":\"USD\"},\"segment_idx\":[2],\"tax_name\":[\"Sales Tax (International)\"],\"tax_country_code\":[\"PE\"],\"origin_country\":[\"BR\"],\"destination_country\":[\"BR\"],\"local_paid\":[{\"amount\":\"36.18\",\"currency_code\":\"USD\"}]}]}]}", "amountsSummary": { "baseFare": { "amount": 350.00, "currencyCode": "USD" }, "fareToRefund": { "amount": 200.00, "currencyCode": "USD" }, "taxesPaid": { "amount": 191.22, "currencyCode": "USD" }, "taxesToRefund": { "amount": 139.22, "currencyCode": "USD" }, "cancellationPenalty": { "amount": 0.00, "currencyCode": "USD" }, "fixedCancellationFee": { "amount": 0.00, "currencyCode": "USD" }, "adminFee": { "amount": 0.00, "currencyCode": "USD" }, "agencyFee": { "amount": 16.95, "currencyCode": "USD" }, "cancellationFeeVat": { "amount": 0, "currencyCode": "USD" }, "discountCode": null, "discount": null, "totalRefund": { "amount": 339.22, "currencyCode": "USD" }, "cashRefund": { "amount": 339.22, "currencyCode": "USD" }, "cardRefund": { "amount": 0, "currencyCode": "USD" }, "additionalPenalty": null }, "refundType": "PARTIAL", "isPerSegmentRefundable": true, "clientData": { "isVoluntaryFlagModifiable": true, "isVoluntaryRefund": true, "metadata": null }, "overrideTaxCalculations": false, "overrideBaseFareSegments": null, "isGuaranteedRefund": false, "shouldCancelItinerary": false, "isQuotationOk": true }, "coupons": [ { "id": 209166763, "idx": 1, "number": 1, "segmentIdx": 1, "isOpen": true, "status": "I", "connectionType": "O", "origin": "LIM", "destination": "GRU", "departedAt": "2025-02-25T09:20:00", "fareClass": "Q", "brandCode": "QP", "fareBasis": "QLEQPZ8F", "marketingAirline": "LA", "flightNum": "8040" }, { "id": 209166764, "idx": 2, "number": 2, "segmentIdx": 2, "isOpen": true, "status": "I", "connectionType": "O", "origin": "GRU", "destination": "GIG", "departedAt": "2025-02-25T20:10:00", "fareClass": "Q", "brandCode": "KD", "fareBasis": "QLEKDZ8F", "marketingAirline": "LA", "flightNum": "3368" }, { "id": 209166766, "idx": 4, "number": 4, "segmentIdx": 2, "isOpen": true, "status": "I", "connectionType": "O", "origin": "SDU", "destination": "BSB", "departedAt": "2025-03-07T06:05:00", "fareClass": "Q", "brandCode": "KD", "fareBasis": "QLEKDZ8F", "marketingAirline": "LA", "flightNum": "3793" }, { "id": 209166767, "idx": 5, "number": 1, "segmentIdx": 2, "isOpen": true, "status": "I", "connectionType": "X", "origin": "BSB", "destination": "LIM", "departedAt": "2025-03-07T09:10:00", "fareClass": "Q", "brandCode": "KD", "fareBasis": "QLEKDZ8F", "marketingAirline": "LA", "flightNum": "2425" } ], "fareConstructionSummary": { "fareCalculation": "LIM LA SAO150.00LA RIO LA X/BSB LA LIM E/XXX M200.00NUC350.00END ROE1.00", "eitherFareConstruction": { "left": null, "right": { "segments": [ { "parts": [ { "index": 1, "origin": "LIM", "airline": "LA", "destination": "SAO", "connectionType": "O", "qs": [] } ], "extraQs": [], "fare": 150.00, "fareBasis": null }, { "parts": [ { "index": 2, "origin": "SAO", "airline": "LA", "destination": "RIO", "connectionType": "O", "qs": [] }, { "index": 3, "origin": "RIO", "airline": "LA", "destination": "BSB", "connectionType": "O", "qs": [] }, { "index": 4, "origin": "BSB", "airline": "LA", "destination": "LIM", "connectionType": "X", "qs": [] } ], "extraQs": [], "fare": 200.00, "fareBasis": null } ], "currencyCode": "NUC", "gdsSurcharge": 0, "total": 350.00, "roe": 1.00, "taxZP": null, "combinedTaxes": [], "facilityCharges": [] } } }, "badges": { "ticketTypeBadge": { "status": "Primary", "message": "Ticket Type", "label": null, "value": "SIMPLE" }, "usageBadge": { "status": "Success", "message": "Ticket Usage", "label": null, "value": "FULLY OPEN" }, "historicPricingBadge": { "status": "Success", "message": "Ok, Partial refund but No HistoricPricing required", "label": "HP:", "value": "FC" }, "fareConstructionBadge": { "status": "Success", "message": "FareConstruction OK", "label": "FC:", "value": "OK" }, "refundRouteBadge": { "status": "Success", "message": "Valid FOP And RefundRoute combination", "label": "Via:", "value": "BSP" }, "validFopBadge": { "status": "Success", "message": "Valid FOP And RefundRoute combination", "label": "FOP:", "value": "CA" }, "fareRefBadge": { "status": "Success", "message": "Fare is Refundable", "label": "Fare:", "value": "Ref✓" }, "groupFareBadge": null, "taxCalculationBadge": { "status": "Success", "message": "Tax Calculator OK", "label": "Calc:", "value": "OK" }, "quoteExpiryBadge": { "status": "Success", "message": "Quote is up to date", "label": "Up to date:", "value": "YES" }, "quoteSafetyBadge": { "status": "Success", "message": "Quote is safe to refund", "label": "Safe:", "value": "OK" }, "guaranteedRefundBadge": null }, "paidTaxes": [ { "key": "YR", "value": { "amount": 52.00, "currencyCode": "USD" } }, { "key": "HW", "value": { "amount": 30.86, "currencyCode": "USD" } }, { "key": "DY", "value": { "amount": 15.00, "currencyCode": "USD" } }, { "key": "BR", "value": { "amount": 21.00, "currencyCode": "USD" } }, { "key": "PE", "value": { "amount": 72.36, "currencyCode": "USD" } } ], "eitherComputedTaxes": [ { "key": "HW", "value": { "left": null, "right": { "taxCode": "HW", "totalPaid": { "amount": 30.86, "currencyCode": "USD" }, "totalComputed": { "amount": 30.86, "currencyCode": "USD" }, "diffWithChargedInUsd": { "amount": 0.00, "currencyCode": "USD" }, "safeRefundable": { "amount": 30.86, "currencyCode": "USD" }, "isPartialRefundable": null, "appliedInSegments": [ { "origin": "LIM", "destination": "GRU", "isTaxableSegmentOpen": true, "isFlightSegmentOpen": true, "taxCode": "HW", "taxSequence": 7410, "taxPoint": "DEPARTURE", "taxRemit": "USE", "taxAmount": 30.86, "taxCurrency": "USD", "taxPercentFlat": "FLAT", "percentOverAmount": { "amount": 150.00, "currencyCode": "NUC" }, "isPartRefundable": true, "computedTaxAmount": { "amount": 30.86, "currencyCode": "USD" }, "segmentIdx": 1, "taxName": "Airport Departure Tax (International)", "taxCountryCode": "PE", "originCountry": "PE", "destinationCountry": "BR", "localPaid": { "amount": 30.86, "currencyCode": "USD" } } ] } } }, { "key": "DY", "value": { "left": null, "right": { "taxCode": "DY", "totalPaid": { "amount": 15.0, "currencyCode": "USD" }, "totalComputed": { "amount": 15.0, "currencyCode": "USD" }, "diffWithChargedInUsd": { "amount": 0.0, "currencyCode": "USD" }, "safeRefundable": { "amount": 15.0, "currencyCode": "USD" }, "isPartialRefundable": null, "appliedInSegments": [ { "origin": "BSB", "destination": "LIM", "isTaxableSegmentOpen": true, "isFlightSegmentOpen": true, "taxCode": "DY", "taxSequence": 7247, "taxPoint": "ARRIVAL", "taxRemit": "USE", "taxAmount": 15.0, "taxCurrency": "USD", "taxPercentFlat": "FLAT", "percentOverAmount": { "amount": 200.00, "currencyCode": "NUC" }, "isPartRefundable": true, "computedTaxAmount": { "amount": 15.0, "currencyCode": "USD" }, "segmentIdx": 2, "taxName": "Tourism Arrival Tax", "taxCountryCode": "PE", "originCountry": "BR", "destinationCountry": "PE", "localPaid": { "amount": 15.0, "currencyCode": "USD" } } ] } } }, { "key": "BR", "value": { "left": null, "right": { "taxCode": "BR", "totalPaid": { "amount": 21.0, "currencyCode": "USD" }, "totalComputed": { "amount": 21.0, "currencyCode": "USD" }, "diffWithChargedInUsd": { "amount": 0.0, "currencyCode": "USD" }, "safeRefundable": { "amount": 21.0, "currencyCode": "USD" }, "isPartialRefundable": null, "appliedInSegments": [ { "origin": "BSB", "destination": "LIM", "isTaxableSegmentOpen": true, "isFlightSegmentOpen": true, "taxCode": "BR", "taxSequence": 5176, "taxPoint": "DEPARTURE", "taxRemit": "USE", "taxAmount": 54.77, "taxCurrency": "BRL", "taxPercentFlat": "FLAT", "percentOverAmount": { "amount": 200.00, "currencyCode": "NUC" }, "isPartRefundable": true, "computedTaxAmount": { "amount": 54.77, "currencyCode": "BRL" }, "segmentIdx": 2, "taxName": "Embarkation Fee (International)", "taxCountryCode": "BR", "originCountry": "BR", "destinationCountry": "PE", "localPaid": { "amount": 7.0, "currencyCode": "USD" } }, { "origin": "GRU", "destination": "GIG", "isTaxableSegmentOpen": true, "isFlightSegmentOpen": true, "taxCode": "BR", "taxSequence": 5177, "taxPoint": "DEPARTURE", "taxRemit": "USE", "taxAmount": 31.44, "taxCurrency": "BRL", "taxPercentFlat": "FLAT", "percentOverAmount": { "amount": 200.00, "currencyCode": "NUC" }, "isPartRefundable": true, "computedTaxAmount": { "amount": 31.44, "currencyCode": "BRL" }, "segmentIdx": 2, "taxName": "Embarkation Fee (Domestic)", "taxCountryCode": "BR", "originCountry": "BR", "destinationCountry": "BR", "localPaid": { "amount": 7.0, "currencyCode": "USD" } }, { "origin": "SDU", "destination": "BSB", "isTaxableSegmentOpen": true, "isFlightSegmentOpen": true, "taxCode": "BR", "taxSequence": 5177, "taxPoint": "DEPARTURE", "taxRemit": "USE", "taxAmount": 44.27, "taxCurrency": "BRL", "taxPercentFlat": "FLAT", "percentOverAmount": null, "isPartRefundable": true, "computedTaxAmount": { "amount": 44.27, "currencyCode": "BRL" }, "segmentIdx": 2, "taxName": "Embarkation Fee (Domestic)", "taxCountryCode": "BR", "originCountry": "BR", "destinationCountry": "BR", "localPaid": { "amount": 7.0, "currencyCode": "USD" } } ] } } }, { "key": "PE", "value": { "left": null, "right": { "taxCode": "PE", "totalPaid": { "amount": 72.36, "currencyCode": "USD" }, "totalComputed": { "amount": 72.36, "currencyCode": "USD" }, "diffWithChargedInUsd": { "amount": 0.00, "currencyCode": "USD" }, "safeRefundable": { "amount": 72.36, "currencyCode": "USD" }, "isPartialRefundable": null, "appliedInSegments": [ { "origin": "LIM", "destination": "GRU", "isTaxableSegmentOpen": true, "isFlightSegmentOpen": true, "taxCode": "PE", "taxSequence": 0, "taxPoint": "DEPARTURE", "taxRemit": "SALE", "taxAmount": 31.01, "taxCurrency": "USD", "taxPercentFlat": "FLAT", "percentOverAmount": { "amount": 150.00, "currencyCode": "NUC" }, "isPartRefundable": true, "computedTaxAmount": { "amount": 31.01, "currencyCode": "USD" }, "segmentIdx": 1, "taxName": "Sales Tax (International)", "taxCountryCode": "PE", "originCountry": "PE", "destinationCountry": "BR", "localPaid": { "amount": 36.18, "currencyCode": "USD" } }, { "origin": "GRU", "destination": "GIG", "isTaxableSegmentOpen": true, "isFlightSegmentOpen": true, "taxCode": "PE", "taxSequence": 0, "taxPoint": "DEPARTURE", "taxRemit": "SALE", "taxAmount": 41.34, "taxCurrency": "USD", "taxPercentFlat": "FLAT", "percentOverAmount": { "amount": 200.00, "currencyCode": "NUC" }, "isPartRefundable": true, "computedTaxAmount": { "amount": 41.34, "currencyCode": "USD" }, "segmentIdx": 2, "taxName": "Sales Tax (International)", "taxCountryCode": "PE", "originCountry": "BR", "destinationCountry": "BR", "localPaid": { "amount": 36.18, "currencyCode": "USD" } } ] } } } ], "ticketFareRules": [ { "fareBasis": "QLEQPZ8F", "command": "no command", "content": "FROM/TO SOUTH AMERICA\n \n CHANGES\n \n ANY TIME\n CHARGE USD 170.00 OR 100 PERCENT - WHICHEVER IS LOWER-\n FOR REISSUE/REVALIDATION.\n CHARGE USD 225.00 OR 100 PERCENT - WHICHEVER IS LOWER-\n FOR NO-SHOW.\n NOTE -\n CHANGES NOT PERMITED AFTER THE SCHEDULED FLIGHT\n TIME IN CASE OF SERIES OR GROUPS RESERVATIONS.\n //\n PENALTIES FOR TICKET CHANGES MUST BE COLLECTED\n WITHIN THE TICKET USING THE TAX CODE OD.\n THE NON-USE OF OD TAX CODE WILL BE PENALIZED\n WITH 5.00USD PLUS THE ADMINISTRATIVE FEE\n ASSOCIATED TO THE ADM.\n EXCEPT TICKETS REISSUED IN USA CANADA\n ARGENTINA OR PARAGUAY.\n //\n REISSUE MUST BE COMPLETED BEFORE DEPARTURE TIME\n OF THE ORIGINAL FLIGHT -OTHERWISE IT WILL BE\n CONSIDERED NO-SHOW AND SUCH PENALTY/RESTRICTION\n WILL APPLY.\n -CHANGES TO UNUSED TICKET-\n 1.WHEN THE FIRST FLIGHT COUPON IS CHANGED THE\n ITINERARY MUST BE RE-PRICED USING CURRENT FARES IN\n EFFECT ON THE DATE THE TICKET IS REISSUED THE\n ITINERARY MUST MEET ALL RULE PROVISIONS OF THE\n NEWLY TICKETED FARE.\n 2.WHEN THERE ARE NO CHANGES TO THE FIRST FLIGHT\n COUPON BUT OTHER FARE COMPONENTS ARE CHANGED THE\n ITINERARY MUST BE RE-PRICED USING HISTORICAL\n FARES IN EFFECT ON THE PREVIOUS TICKETING DATE.\n THE NEW ITINERARY MUST MEET ALL THE PROVISIONS OF\n THE NEWLY TICKETED FARES\n //\n WHEN MORE THAN ONE FARE COMPONENT IS CHANGED THE\n HIGHEST PENALTY/RESTRICTIVE CONDITION OF ANY OF\n THE CHANGED FARE COMPONENTS WILL APPLY.\n //\n CHANGES TO NON REFUNDABLE FARE COMPONENTS SHOULD\n BE DONE TO AN EQUAL OR A HIGHER FARE COMPONENT.\n //\n THE CHANGE FEE AND ANY DIFFERENCE IN FARE MUST BE\n COLLECTED AT THE TIME OF CHANGE/REISSUE AND\n APPLIES PER TRANSACTION-PER PASSENGER.\n CHILD/INFANT DISCOUNTS APPLY.\n //\n -CHANGES TO PARTIALY USED TICKETS-\n THE ITINERARY MUST BE RE-PRICED USING HISTORICAL\n FARES IN EFFECT ON THE PREVIOUS TICKETING DATE.\n THE NEW ITINERARY MUST MEET ALL RULE PROVISIONS\n OF THE NEWLY TICKETED FARE. THE RECALCULATED FARE\n MUST BE THE FARE THAT COULD HAVE BEEN USED IF\n PURCHASED ON THE ORIGINAL TICKETING DATE.\n //\n WHEN MORE THAN ONE FARE COMPONENT IS CHANGED THE\n HIGHEST PENALTY/RESTRICTIVE CONDITION OF ANY OF\n THE CHANGED FARE COMPONENTS WILL APPLY.\n //\n CHANGES TO NON REFUNDABLE FARE COMPONENTS SHOULD\n BE DONE TO AN EQUAL OR A HIGHER FARE COMPONENT.\n //\n THE CHANGE FEE AND ANY DIFFERENCE IN FARE MUST BE\n COLLECTED AT THE TIME OF CHANGE/REISSUE AND\n APPLIES PER TRANSACTION-PER PASSENGER.\n CHILD/ INFANT DISCOUNTS APPLY.\n //\n TICKET VALIDITY FOR WHOLLY UNUSED TICKETS IS ONE\n YEAR FROM TICKET ISSUE DATE. PARTIALLY USED\n TICKETS ARE VALID PROVIDED TRAVEL IS COMPLETED\n WITHIN ONE YEAR OR MAXIMUN STAY - WHICHEVER IS\n EARLIER- FROM THE OUTBOUND TRAVEL OF THE ORIGINAL\n TICKET.\n \n CANCELLATIONS\n \n ANY TIME\n TICKET IS NON-REFUNDABLE.\n NOTE -\n DISTRIBUTION COST RECOVERY FEE -IN BRAZIL\n COLLECTED THROUGH Q AND IN OTHER COUNTRIES\n THROUGH YR- IS ONLY REFUNDABLE IF THE TICKETED\n FARE IS REFUNDABLE OR IN CASES OF IRREGULAR\n OPERATIONS OR FLIGHT CANCELLATIONS OR IN\n COUNTRIES WHERE A CANCELLATION LAW APPLIES.\n //\n ANY TIME REFUND NOT PERMITED IN CASE OF GROUP AND\n SERIES RESERVATION\n //\n REFUND RULES APPLY PER FARE COMPONENT.\n WHEN COMBINING REFUNDABLE FARES WITH NON\n REFUNDABLE FARES PROVISIONS WILL APPLY AS FOLLOWS\n - THE AMOUNT PAID ON THE REFUNDABLE FARE\n COMPONENT WILL BE REFUNDED UPON PAYMENT OF THE\n PENALTY AMOUNT IF APPLICABLE.\n - THE AMOUNT PAID ON THE NON REFUNDABLE FARE\n COMPONENT WILL NOT BE REFUNDED.\n - WHEN COMBINING FARES CHARGE THE SUM OF THE\n CANCELLATION FEES OF ALL CANCELLED FARE\n COMPONENTS.\n //\n", "isSafe": true, "isFareRefundable": false, "origin": "LIM", "destination": "GRU", "fareRuleSearchType": null, "details": [ { "id": 0, "area": "", "ticketingBefore": null, "ticketingAfter": null, "travelBefore": null, "travelAfter": null, "section": "CANCELLATIONS", "isAllowed": false, "timeOfEvent": "AFTER DEPARTURE", "reason": "", "amountType": "NONE", "currencyCode": null, "amount": null, "chargeType": null, "specialEmergencyRules": false, "fareType": null }, { "id": 0, "area": "", "ticketingBefore": null, "ticketingAfter": null, "travelBefore": null, "travelAfter": null, "section": "CANCELLATIONS", "isAllowed": false, "timeOfEvent": "AFTER DEPARTURE", "reason": "NO-SHOW", "amountType": "NONE", "currencyCode": null, "amount": null, "chargeType": null, "specialEmergencyRules": false, "fareType": null }, { "id": 0, "area": "", "ticketingBefore": null, "ticketingAfter": null, "travelBefore": null, "travelAfter": null, "section": "CHANGES", "isAllowed": true, "timeOfEvent": "AFTER DEPARTURE", "reason": "NO-SHOW", "amountType": "NONE", "currencyCode": null, "amount": null, "chargeType": null, "specialEmergencyRules": false, "fareType": null }, { "id": 58862682, "area": "", "ticketingBefore": null, "ticketingAfter": null, "travelBefore": null, "travelAfter": null, "section": "CANCELLATIONS", "isAllowed": true, "timeOfEvent": "BEFORE DEPARTURE", "reason": "REFUND", "amountType": "NONE", "currencyCode": null, "amount": null, "chargeType": null, "specialEmergencyRules": false, "fareType": null }, { "id": 58862682, "area": "", "ticketingBefore": null, "ticketingAfter": null, "travelBefore": null, "travelAfter": null, "section": "CHANGES", "isAllowed": true, "timeOfEvent": "ANY TIME", "reason": "REISSUE/REVALIDATION", "amountType": "NONE", "currencyCode": null, "amount": null, "chargeType": null, "specialEmergencyRules": false, "fareType": null } ] }, { "fareBasis": "QLEKDZ8F", "command": "no command", "content": "CHANGES\n\n ANY TIME\n CHANGES PERMITTED FOR REISSUE/REVALIDATION.\n CHANGES PERMITTED FOR NO-SHOW.\n NOTE -\n CHANGES NOT PERMITED AFTER THE SCHEDULED FLIGHT\n TIME IN CASE OF SERIES OR GROUPS RESERVATIONS.\n //\n PENALTIES FOR TICKET CHANGES MUST BE COLLECTED\n WITHIN THE TICKET USING THE TAX CODE OD.\n THIS APPLIES TO ALL MARKETS EXCEPT FOR USA/CANADA\n THAT MUST USE THE CP CODE\n THE NON-USE OF THESE TAX CODES WILL BE PENALIZED\n WITH 5.00USD PLUS THE ADMINISTRATIVE FEE\n ASSOCIATED TO THE ADM.\n //\n REISSUE MUST BE COMPLETED BEFORE DEPARTURE TIME\n OF THE ORIGINAL FLIGHT -OTHERWISE IT WILL BE\n CONSIDERED NO-SHOW AND SUCH PENALTY/RESTRICTION\n WILL APPLY.\n -CHANGES TO UNUSED TICKET-\n 1.WHEN THE FIRST FLIGHT COUPON IS CHANGED THE\n ITINERARY MUST BE RE-PRICED USING CURRENT FARES IN\n EFFECT ON THE DATE THE TICKET IS REISSUED THE\n ITINERARY MUST MEET ALL RULE PROVISIONS OF THE\n NEWLY TICKETED FARE.\n 2.WHEN THERE ARE NO CHANGES TO THE FIRST FLIGHT\n COUPON BUT OTHER FARE COMPONENTS ARE CHANGED THE\n ITINERARY MUST BE RE-PRICED USING HISTORICAL\n FARES IN EFFECT ON THE PREVIOUS TICKETING DATE.\n THE NEW ITINERARY MUST MEET ALL THE PROVISIONS OF\n THE NEWLY TICKETED FARES\n //\n WHEN MORE THAN ONE FARE COMPONENT IS CHANGED THE\n HIGHEST PENALTY/RESTRICTIVE CONDITION OF ANY OF\n THE CHANGED FARE COMPONENTS WILL APPLY.\n //\n CHANGES TO NON REFUNDABLE FARE COMPONENTS SHOULD\n BE DONE TO AN EQUAL OR A HIGHER FARE COMPONENT.\n //\n THE CHANGE FEE AND ANY DIFFERENCE IN FARE MUST BE\n COLLECTED AT THE TIME OF CHANGE/REISSUE AND\n APPLIES PER TRANSACTION-PER PASSENGER.\n CHILD/INFANT DISCOUNTS APPLY.\n //\n -CHANGES TO PARTIALY USED TICKETS-\n THE ITINERARY MUST BE RE-PRICED USING HISTORICAL\n FARES IN EFFECT ON THE PREVIOUS TICKETING DATE.\n THE NEW ITINERARY MUST MEET ALL RULE PROVISIONS\n OF THE NEWLY TICKETED FARE. THE RECALCULATED FARE\n MUST BE THE FARE THAT COULD HAVE BEEN USED IF\n PURCHASED ON THE ORIGINAL TICKETING DATE.\n //\n WHEN MORE THAN ONE FARE COMPONENT IS CHANGED THE\n HIGHEST PENALTY/RESTRICTIVE CONDITION OF ANY OF\n THE CHANGED FARE COMPONENTS WILL APPLY.\n //\n CHANGES TO NON REFUNDABLE FARE COMPONENTS SHOULD\n BE DONE TO AN EQUAL OR A HIGHER FARE COMPONENT.\n //\n THE CHANGE FEE AND ANY DIFFERENCE IN FARE MUST BE\n COLLECTED AT THE TIME OF CHANGE/REISSUE AND\n APPLIES PER TRANSACTION-PER PASSENGER.\n CHILD/ INFANT DISCOUNTS APPLY.\n //\n TICKET VALIDITY FOR WHOLLY UNUSED TICKETS IS ONE\n YEAR FROM TICKET ISSUE DATE. PARTIALLY USED\n TICKETS ARE VALID PROVIDED TRAVEL IS COMPLETED\n WITHIN ONE YEAR OR MAXIMUN STAY - WHICHEVER IS\n EARLIER- FROM THE OUTBOUND TRAVEL OF THE ORIGINAL\n TICKET.\n\nCANCELLATIONS\n\n BEFORE DEPARTURE\n CANCELLATIONS PERMITTED FOR REFUND.\n TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW.\n\n AFTER DEPARTURE\n TICKET IS NON-REFUNDABLE.\n NOTE -\n DISTRIBUTION COST RECOVERY FEE -IN BRAZIL\n COLLECTED THROUGH Q AND IN OTHER COUNTRIES\n THROUGH YR- IS ONLY REFUNDABLE IF THE TICKETED\n FARE IS REFUNDABLE OR IN CASES OF IRREGULAR\n OPERATIONS OR FLIGHT CANCELLATIONS OR IN\n COUNTRIES WHERE A CANCELLATION LAW APPLIES.\n //\n ANY TIME REFUND NOT PERMITED IN CASE OF GROUP AND\n SERIES RESERVATION\n //\n REFUND MUST BE COMPLETED BEFORE DEPARTURE TIME OF\n THE 1ST OUTBOUND FLIGHT OF THE JOURNEY -OTHERWISE\n IT WILL BE CONSIDERED NO SHOW AND SUCH\n PENALTY/RESTRICTION WILL APPLY.\n //\n REFUND RULES APPLY PER FARE COMPONENT.\n WHEN COMBINING REFUNDABLE FARES WITH NON\n REFUNDABLE FARES PROVISIONS WILL APPLY AS\n FOLLOWS\n - THE AMOUNT PAID ON THE REFUNDABLE FARE\n COMPONENT WILL BE REFUNDED UPON PAYMENT OF THE\n PENALTY AMOUNT IF APPLICABLE.\n - THE AMOUNT PAID ON THE NON REFUNDABLE FARE\n COMPONENT WILL NOT BE REFUNDED.\n - WHEN COMBINING FARES CHARGE THE SUM OF THE\n CANCELLATION FEES OF ALL CANCELLED FARE\n COMPONENTS.\n //\n", "isSafe": true, "isFareRefundable": true, "origin": "GRU", "destination": "LIM", "fareRuleSearchType": null, "details": [ { "id": 0, "area": "", "ticketingBefore": null, "ticketingAfter": null, "travelBefore": null, "travelAfter": null, "section": "CANCELLATIONS", "isAllowed": false, "timeOfEvent": "AFTER DEPARTURE", "reason": "", "amountType": "NONE", "currencyCode": null, "amount": null, "chargeType": null, "specialEmergencyRules": false, "fareType": null }, { "id": 0, "area": "", "ticketingBefore": null, "ticketingAfter": null, "travelBefore": null, "travelAfter": null, "section": "CANCELLATIONS", "isAllowed": false, "timeOfEvent": "AFTER DEPARTURE", "reason": "NO-SHOW", "amountType": "NONE", "currencyCode": null, "amount": null, "chargeType": null, "specialEmergencyRules": false, "fareType": null }, { "id": 0, "area": "", "ticketingBefore": null, "ticketingAfter": null, "travelBefore": null, "travelAfter": null, "section": "CHANGES", "isAllowed": true, "timeOfEvent": "AFTER DEPARTURE", "reason": "NO-SHOW", "amountType": "NONE", "currencyCode": null, "amount": null, "chargeType": null, "specialEmergencyRules": false, "fareType": null }, { "id": 58862682, "area": "", "ticketingBefore": null, "ticketingAfter": null, "travelBefore": null, "travelAfter": null, "section": "CANCELLATIONS", "isAllowed": true, "timeOfEvent": "BEFORE DEPARTURE", "reason": "REFUND", "amountType": "NONE", "currencyCode": null, "amount": null, "chargeType": null, "specialEmergencyRules": false, "fareType": null }, { "id": 58862682, "area": "", "ticketingBefore": null, "ticketingAfter": null, "travelBefore": null, "travelAfter": null, "section": "CHANGES", "isAllowed": true, "timeOfEvent": "ANY TIME", "reason": "REISSUE/REVALIDATION", "amountType": "NONE", "currencyCode": null, "amount": null, "chargeType": null, "specialEmergencyRules": false, "fareType": null } ] } ], "ticketStructuredFareRule": null, "taxes": [ { "code": "BR", "amount": 21.00, "currencyCode": "USD", "isRefundable": true, "willRefund": true, "taxRemit": "USE" }, { "code": "DY", "amount": 15.00, "currencyCode": "USD", "isRefundable": true, "willRefund": true, "taxRemit": "USE" }, { "code": "HW", "amount": 30.86, "currencyCode": "USD", "isRefundable": true, "willRefund": true, "taxRemit": "USE" }, { "code": "PE", "amount": 72.36, "currencyCode": "USD", "isRefundable": true, "willRefund": true, "taxRemit": "SALE" }, { "code": "YR", "amount": 52.00, "currencyCode": "USD", "isRefundable": false, "willRefund": false, "taxRemit": "NEVER" } ], "rules": [ { "couponId": 209166763, "segmentIdx": 1, "penaltyType": "NONE", "penaltyPercent": null, "penaltyAmount": { "amount": 0, "currencyCode": "USD" }, "originalCurrencyPenaltyAmount": null, "ruleAllowsRefund": false, "isWorthRefunding": false, "cancellationFareRuleDetailId": 58862679, "changeFareRuleDetailId": 58862679, "isSecondPenalty": false }, { "couponId": 209166764, "segmentIdx": 2, "penaltyType": "NONE", "penaltyPercent": null, "penaltyAmount": { "amount": 0, "currencyCode": "USD" }, "originalCurrencyPenaltyAmount": null, "ruleAllowsRefund": true, "isWorthRefunding": true, "cancellationFareRuleDetailId": 58862682, "changeFareRuleDetailId": 58862682, "isSecondPenalty": false } ], "segments": [ { "couponId": 209166763, "segmentOrigin": "LIM", "segmentDestination": "GRU", "isOpen": true, "baseFare": { "amount": 150.00, "currencyCode": "USD" }, "originalCurrencyBaseFare": { "amount": 150.00, "currencyCode": "NUC" }, "segmentQ": { "amount": 0.00, "currencyCode": "USD" }, "originalCurrencySegmentQ": { "amount": 0.00, "currencyCode": "NUC" } }, { "couponId": 209166764, "segmentOrigin": "GRU", "segmentDestination": "LIM", "isOpen": true, "baseFare": { "amount": 200.00, "currencyCode": "USD" }, "originalCurrencyBaseFare": { "amount": 200.00, "currencyCode": "NUC" }, "segmentQ": { "amount": 0.00, "currencyCode": "USD" }, "originalCurrencySegmentQ": { "amount": 0.00, "currencyCode": "NUC" } } ], "historicalPricings": [], "parents": [], "attachments": [], "refundableNow": { "isRefundableNow": false, "isRefundingNow": false, "isResubmit": false }, "retryableNow": { "isRetryableNow": false, "isRefundableNow": false, "isRefundingNow": false, "isResubmit": false }, "agencyAndAirlineReservationHistory": { "agencyHistory": { "pnrHistoryGroups": [ { "savedBy": "7R-LATAM/NSIGUENAS CR-XXXXXXXXX {IATA_CODE} AS 0000XX/DS", "savedDate": "2025-01-02", "updatedAt": "23:05:00", "ticketsIssued": [ "5446097677883" ], "coupons": [ { "status": "HK", "airline": "LA", "flightNum": "8040", "origin": "LIM", "destination": "GRU", "departure": "2025-02-25T09:20:00", "arrival": "2025-02-25T16:25:00", "bookingClass": "Q", "previousStatus": "NN", "actionCode": "SC" }, { "status": "HK", "airline": "LA", "flightNum": "3368", "origin": "GRU", "destination": "GIG", "departure": "2025-02-25T20:10:00", "arrival": "2025-02-25T21:15:00", "bookingClass": "Q", "previousStatus": "NN", "actionCode": "SC" }, { "status": "HK", "airline": "LA", "flightNum": "3793", "origin": "SDU", "destination": "BSB", "departure": "2025-03-07T06:05:00", "arrival": "2025-03-07T07:45:00", "bookingClass": "Q", "previousStatus": "NN", "actionCode": "SC" }, { "status": "HK", "airline": "LA", "flightNum": "2425", "origin": "BSB", "destination": "LIM", "departure": "2025-03-07T09:10:00", "arrival": "2025-03-07T11:45:00", "bookingClass": "Q", "previousStatus": "NN", "actionCode": "SC" } ] } ], "cancellationReasons": [] }, "airlineHistory": null }, "additionalPenaltyRules": [], "maybeRejectionReason": null, "travelAgencyId": 33, "requestAt": null, "clientData": { "ticketNum": null, "emailReservation": null, "channel": null, "subChannel": null, "activeReserve": null, "firstName": null, "middleName": null, "lastName": null, "secondLastName": null, "isSplitPnr": null, "pnrNew": null, "cancelPnrDateNew": null, "cancelPnrDate": null, "frequentFlyerNumber": null, "saleCountry": null, "coupons": [ { "idx": null, "cancelCouponDate": null } ], "isOriginalSale": null, "formOfPayment": [ { "fop": null, "franchise": null, "cardNumber": null, "expDate": null, "approvalCode": null } ], "statusRefund": null, "refcalRefundReason": null, "refcalRefundReject": null, "agentRemark": null, "feeEmd": null, "feeIndicator": null, "feeAmount": null, "feeCurrency": null, "feePaymentdate": null, "extraParams": null } } } } }